Warranty Policy

Welcome to the warranty policy for OutBoardSource. We are committed to providing quality marine products and reliable customer support. Please review the warranty terms below before purchasing or using our products.

Warranty Coverage

Many products sold by OutBoardSource include a manufacturer’s limited warranty covering defects in materials or workmanship under normal recreational use.

Warranty coverage may vary depending on:

Product brand
Model type
Intended usage
Country of installation
Manufacturer policies

Specific warranty periods may be listed on individual product pages or provided with the product documentation.

Standard Warranty Period

Unless otherwise stated by the manufacturer:

Product Type	Standard Warranty Coverage
New Outboard Motors	1–5 Years Manufacturer Limited Warranty
Marine Accessories	90 Days – 1 Year
Electrical Components	90 Days – 1 Year
Used or Refurbished Products	Limited or No Warranty unless specified

Warranty periods begin from the original delivery date.

What the Warranty Covers

Eligible warranty claims may include:

Manufacturing defects
Faulty workmanship
Mechanical failure under normal use
Factory-installed component defects

Approved warranty remedies may include:

Repair
Replacement parts
Product replacement
Manufacturer-authorized service

Warranty solutions are determined by the manufacturer or authorized service provider.

What the Warranty Does Not Cover

The warranty does not cover damage or failure caused by:

Improper installation
Neglect or lack of maintenance
Commercial or racing use unless approved
Corrosion due to environmental exposure
Fuel contamination
Overheating
Accidental damage
Water intrusion caused by misuse
Unauthorized modifications or repairs
Use of incompatible parts or accessories
Normal wear and tear
Cosmetic damage
Improper storage or transportation

Consumable items are generally excluded from warranty coverage.

Warranty Claim Requirements

To submit a warranty claim, customers may be required to provide:

Proof of purchase
Order confirmation
Product serial number
Photos or videos of the issue
Service or inspection reports when applicable

Failure to provide requested documentation may delay or void warranty processing.

Authorized Service Requirement

Warranty service may require inspection or repair through:

Authorized marine technicians
Manufacturer-approved repair centers
Certified service providers

Unauthorized repairs or alterations may void the warranty.

Shipping & Warranty Service Costs

Customers may be responsible for:

Transportation costs
Freight charges
Removal and reinstallation costs
Service center delivery fees

Outbound shipping charges are generally non-refundable unless otherwise required by law or manufacturer policy.

International Warranty Limitations

Some manufacturer warranties may be limited to specific countries or authorized dealer regions.

Customers purchasing products for international export are responsible for verifying:

Local warranty eligibility
Service availability
Import compliance

OutBoardSource cannot guarantee manufacturer warranty support outside approved service regions.

Limitation of Liability

To the maximum extent permitted by law, OutBoardSource shall not be liable for:

Indirect damages
Consequential losses
Loss of income
Loss of boating time
Towing expenses
Storage fees
Personal injury resulting from misuse or improper installation

This warranty policy does not affect any consumer rights provided under applicable consumer protection laws.

Contact Information

Customer Support
OutBoardSource
Email: shop@outboardsource.com
Phone: +61 468 108 568
Business Address: 5 Vittorio RdMernda VIC 3754, Australia

Policy Updates

We reserve the right to update this Warranty Policy at any time. Changes will be posted on this page and take effect immediately.