Terms & Conditions
Welcome to Outboard Source. These Terms & Conditions govern your use of our website and the purchase of products from OutBoardSource Ltd. By accessing our website or placing an order, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website.
Company Information
OutBoardSource Ltd
Business Address:
5 Vittorio Rd
Mernda VIC 3754
Australia
Phone: +61 468 108 568
Email: shop@outboardsource.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM AEST
Saturday – Sunday: 11:00 AM – 4:00 PM AEST
Eligibility
By placing an order through our website, you confirm that:
You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally able to enter into a binding agreement.
Products
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.
However:
Product images are for illustration purposes only.
Minor variations in colour, packaging, or manufacturer updates may occur.
Specifications may change without prior notice from manufacturers.
If a product description contains an error, we reserve the right to correct it.
Pricing
All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
The price charged will be the price displayed at the time your order is successfully placed.
Applicable shipping charges and taxes (if any) are shown during checkout before payment is completed.
Orders
Submitting an order does not automatically guarantee acceptance.
We reserve the right to:
Refuse or cancel an order.
Limit product quantities.
Cancel orders containing pricing or technical errors.
Request additional verification before processing an order.
If payment has already been received for a cancelled order, a full refund will be issued.
Payment
We accept secure payment methods available during checkout.
Payment must be received in full before an order is processed and dispatched.
Shipping
Shipping is governed by our Shipping Policy.
Estimated delivery times are provided as guides only and are not guaranteed.
Delays caused by couriers, weather conditions, customs, or other circumstances beyond our control may occur.
Returns & Refunds
Returns, exchanges, and refunds are governed by our Returns & Refunds Policy.
Customers should review that policy before making a purchase.
Product Availability
While we make every effort to maintain accurate inventory levels, products may occasionally become unavailable.
If this occurs, we will notify you promptly and offer:
A full refund,
A suitable replacement (if available), or
The option to wait for restocking.
Warranties
Products sold by Outboard Source may include the manufacturer’s warranty where applicable.
Warranty terms differ between manufacturers.
Warranty coverage does not apply to damage resulting from:
Improper installation
Misuse
Negligence
Accidents
Unauthorized repairs or modifications
Normal wear and tear
Limitation of Liability
To the maximum extent permitted by law, OutBoardSource Ltd shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.
Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law.
Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement, repair, or refund where required by law.
Nothing in these Terms & Conditions limits your statutory rights.
Intellectual Property
All content on this website, including:
Logos
Product descriptions
Images
Graphics
Text
Website design
is owned by or licensed to OutBoardSource Ltd and may not be copied, reproduced, distributed, or used without written permission.
Website Use
You agree not to:
Use the website for unlawful purposes.
Attempt to interfere with website security.
Upload malicious software or harmful code.
Copy or misuse website content.
We reserve the right to restrict access to users who violate these Terms.
Privacy
Your personal information is collected, used, and protected in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes become effective immediately upon publication on our website.
Customers are encouraged to review this page periodically.
Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Victoria.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.
OutBoardSource Ltd
Address: 5 Vittorio Rd Mernda VIC 3754 Australia
Phone: +61 468 108 568
Email: shop@outboardsource.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM AEST
Saturday – Sunday: 11:00 AM – 4:00 PM AEST
