Terms & Conditions

Welcome to Outboard Source. These Terms & Conditions govern your use of our website and the purchase of products from OutBoardSource Ltd. By accessing our website or placing an order, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

Company Information

OutBoardSource Ltd

Business Address:
5 Vittorio Rd
Mernda VIC 3754
Australia

Phone: +61 468 108 568

Email: shop@outboardsource.com

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM AEST

Saturday – Sunday: 11:00 AM – 4:00 PM AEST

Eligibility

By placing an order through our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally able to enter into a binding agreement.


Products

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

However:

  • Product images are for illustration purposes only.

  • Minor variations in colour, packaging, or manufacturer updates may occur.

  • Specifications may change without prior notice from manufacturers.

If a product description contains an error, we reserve the right to correct it.


Pricing

All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

The price charged will be the price displayed at the time your order is successfully placed.

Applicable shipping charges and taxes (if any) are shown during checkout before payment is completed.


Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

  • Refuse or cancel an order.

  • Limit product quantities.

  • Cancel orders containing pricing or technical errors.

  • Request additional verification before processing an order.

If payment has already been received for a cancelled order, a full refund will be issued.


Payment

We accept secure payment methods available during checkout.

Payment must be received in full before an order is processed and dispatched.


Shipping

Shipping is governed by our Shipping Policy.

Estimated delivery times are provided as guides only and are not guaranteed.

Delays caused by couriers, weather conditions, customs, or other circumstances beyond our control may occur.


Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Refunds Policy.

Customers should review that policy before making a purchase.


Product Availability

While we make every effort to maintain accurate inventory levels, products may occasionally become unavailable.

If this occurs, we will notify you promptly and offer:

  • A full refund,

  • A suitable replacement (if available), or

  • The option to wait for restocking.


Warranties

Products sold by Outboard Source may include the manufacturer’s warranty where applicable.

Warranty terms differ between manufacturers.

Warranty coverage does not apply to damage resulting from:

  • Improper installation

  • Misuse

  • Negligence

  • Accidents

  • Unauthorized repairs or modifications

  • Normal wear and tear


Limitation of Liability

To the maximum extent permitted by law, OutBoardSource Ltd shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law.


Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement, repair, or refund where required by law.

Nothing in these Terms & Conditions limits your statutory rights.


Intellectual Property

All content on this website, including:

  • Logos

  • Product descriptions

  • Images

  • Graphics

  • Text

  • Website design

is owned by or licensed to OutBoardSource Ltd and may not be copied, reproduced, distributed, or used without written permission.


Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Upload malicious software or harmful code.

  • Copy or misuse website content.

We reserve the right to restrict access to users who violate these Terms.


Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.


Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically.


Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Victoria.


Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

OutBoardSource Ltd

Address: 5 Vittorio Rd Mernda VIC 3754 Australia

Phone: +61 468 108 568

Email: shop@outboardsource.com

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM AEST

Saturday – Sunday: 11:00 AM – 4:00 PM AEST

 

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