Privacy Policy

1. Overview

OutBoardSource (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe, transparent, and secure manner.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us across Australia and Oceania.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment providers)
Purchase history and order details
IP address and device/browser information
Customer support communications

We only collect information necessary to process orders, provide customer support, and improve our services.

3. How We Collect Information

We collect personal information when you:

Place an order on our website
Contact us via email or phone
Subscribe to updates or marketing communications
Browse our website (cookies and analytics tools)

4. Use of Personal Information

We use your information to:

Process and fulfill orders
Arrange shipping and delivery across Australia and Oceania
Provide customer support and respond to enquiries
Process payments securely
Send order confirmations and updates
Improve website performance and user experience
Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Sharing of Information

We may share your information only with trusted third parties, including:

Payment processors (for secure transactions)
Shipping and logistics companies (for order delivery)
IT and hosting providers (for website operation)
Legal or regulatory authorities if required by law

All third-party providers are required to protect your data and use it only for agreed purposes.

6. Data Storage and Security

We take reasonable steps to protect your personal information from:

Unauthorized access
Loss or misuse
Disclosure or alteration

Security measures include encrypted connections, secure servers, and restricted access controls.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality
Analyze website traffic and user behaviour
Enhance shopping experience

You can disable cookies in your browser settings, but some website features may not function properly.

8. Marketing Communications

We may send you promotional emails or updates if you have opted in.

You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Access and Correction

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)

To make a request, contact us using the details below.

10. International Customers (Oceania Region)

We serve customers across Australia and Oceania. Your information may be processed or stored in secure systems located outside your country of residence, but always in compliance with applicable privacy laws.

11. Retention of Data

We retain personal information only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Maintain business records

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

OutBoardSource
📧 shop@outboardsource.com
📞 +61 468 108 568
📍 5 Vittorio Rd, Mernda VIC 3754, Australia